A VERIFIABLE COMMITMENT

If agreed UAT is not met, we refund 100% of the implementation fee

The commitment is tied to scope, test data and acceptance criteria in the contract — it is not an unconditional refund slogan.

  • Written UAT criteria
  • Evidence-backed results
  • Contractual commitment
ENTERPRISE SYSTEM EXAMPLE · DEMO DATA

Shared record #PR-0248

Purchase request for 10 laptops

PENDING APPROVAL
Created by
People team
Budget
240.000.000 ₫
Due date
06/09/2026
THE SYSTEM ROUTES WORK BY RULEWho · When · Under what conditions
✓
People teamCreate request10 laptops for new hires
✓
Department headConfirm demandApproved at 09:12
03
Finance teamCheck budgetIn progress
04
Management boardMake decisionWaiting for prior step
ON APPROVAL, THE SYSTEM AUTOMATICALLY
Assign Procurement
Update the budget
Report to management

One shared source of data, clear accountability, and a complete decision history.

TRUST BY DESIGN

Four commitments throughout the journey

Correct scope

MetaFlow accepts only what both parties agreed and never changes the definition of done mid-project.

Correct data use

Customer data is never used for advertising, testimonials or public content.

Correct access

The API enforces organisation, role and record scope; critical actions are audited.

Correct version

Pricing, quotations, contracts, change requests and UAT preserve confirmation snapshots.

HOW THE COMMITMENT WORKS

UAT is the shared measure for both parties

01

Agree criteria

Define scenarios, inputs, outputs and authorised approvers.

02

Run tests

Record results, defects, evidence and fixes in the system.

03

Evaluate

Accept when passed; remediate within the agreed scope when not passed.

04

Honour the commitment

If MetaFlow still fails contractual criteria, the implementation fee is refunded in full.

PRIVACY AND SECURITY

Clear answers about data

Does MetaFlow publish customer names or data?+

No. Profile data, tax codes, conversations and project results are never used as advertising proof.

What does measurement receive?+

Only views, traffic source, language, journey step and scale band; never passwords, tax codes or profile content.

How are customer files accessed?+

Business files remain in private storage and use time-limited URLs only after API authorisation.

Are contract and payment vendors shown in the interface?+

No. The interface uses MetaFlow branding and neutral business terms; vendors remain an implementation layer.

How can I contact MetaFlow?+

Create a demo profile for a continuous record, call +84 353 256 526 or email metaflow.vn@gmail.com.

START TRANSPARENTLY

Keep requirements, scope and conversations in one profile