Correct scope
MetaFlow accepts only what both parties agreed and never changes the definition of done mid-project.
A VERIFIABLE COMMITMENT
If agreed UAT is not met, we refund 100% of the implementation fee
The commitment is tied to scope, test data and acceptance criteria in the contract — it is not an unconditional refund slogan.
- Written UAT criteria
- Evidence-backed results
- Contractual commitment
Demo company
Implementation journey
✓RequestRecorded
✓ConversationRecorded
03DemoGated
04QuotationGated
05ContractGated
06ProjectGated
TRUST BY DESIGN
Four commitments throughout the journey
Correct data use
Customer data is never used for advertising, testimonials or public content.
Correct access
The API enforces organisation, role and record scope; critical actions are audited.
Correct version
Pricing, quotations, contracts, change requests and UAT preserve confirmation snapshots.
HOW THE COMMITMENT WORKS
UAT is the shared measure for both parties
Agree criteria
Define scenarios, inputs, outputs and authorised approvers.
Run tests
Record results, defects, evidence and fixes in the system.
Evaluate
Accept when passed; remediate within the agreed scope when not passed.
Honour the commitment
If MetaFlow still fails contractual criteria, the implementation fee is refunded in full.
PRIVACY AND SECURITY
Clear answers about data
Does MetaFlow publish customer names or data?+
No. Profile data, tax codes, conversations and project results are never used as advertising proof.
What does measurement receive?+
Only views, traffic source, language, journey step and scale band; never passwords, tax codes or profile content.
How are customer files accessed?+
Business files remain in private storage and use time-limited URLs only after API authorisation.
Are contract and payment vendors shown in the interface?+
No. The interface uses MetaFlow branding and neutral business terms; vendors remain an implementation layer.
How can I contact MetaFlow?+
Create a demo profile for a continuous record, call +84 353 256 526 or email metaflow.vn@gmail.com.
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